Upgrade StorageZotero does not save references found for Journal articles.
I use Web of Science (WoS) in my Univ.Library to look up research publications I am interested in. Usually I search a name and year of publication and I retrieve a few articles published by that person in that year. Using the envelope icon that shows up on the url line (right side) I can save that article out of that list I am looking for to my Zotero reference list. There is a feature in WoS that allows one to get the list of references that the author used in the research article. (not the citation list) That list functions the same as any citation list or list of publications in that I can easily obtain the full research article electronically from my Univ Library. However, if I try to save that article listed in the primary article reference list to Zotero (the icon for saving to Zotero is in the url line!) I receive an error message saying that Zotero cannot save the item to my Zotero list - check trouble shooting. Well the Troubleshooting page from Zotero is totally useless because one has to understand the jargon or semantics that the page is written in.
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https://www.zotero.org/support/troubleshooting_translator_issues
What do you not understand there?
Do you understand what my problem is? Web of Science is supported by Zotero. When one searches for a research article one gets a list of articles depending on one's search criteria. One can save any of those by clicking on the Zotero icon in the Address Bar. Still in WoS, it is possible to obtain the list of references in the article that one is interested in. With that list the Zotero icon is in the Address Bar. Click on it and one gets the error message that Zotero cannot save the item.
I'm saying it's likely that reference lists view in WoS are just not currently supported (different page layouts often require different approaches and we may just not have come across this one while testing), but I don't have WoS access right now, so I can't look. As a workaround, Zotero is able to import WoS export format (I believe it'd say export to EndNote on the link?), so you can export that and import into Zotero (Import is under the Gears/Action menu)
(The word translator is hyperlinked to an explanation, but you also don't really need to know what it is to follow the rest of the instructions. Zotero Standalone is one of the two versions available for Zotero from https://www.zotero.org/download/ )
It looks like the "Cited references" page does indeed have a different HTML structure from the normal Web of Science search results or the "Citing references" results, so the regex the translator uses to find the titles to construct the items list fails.
I ran the Web of Science translator in Scaffold. Here is the debug output for the records object for a Cited references list. Here is the output for a Citing references list (which works).
The major difference seems to be that the normal search results and "Citing references" layouts are organized by [@class="search-results-content], which the translator xpathText command uses, while the broken "Cited references" layout is organized by [@class="fcr-normal-data"].
I'll leave this for people with access -- no need to work blind on this. Post here if you want to take this to avoid duplicate efforts.
Update: This should be fixed now from the zotero side.
https://www.zotero.org/support/troubleshooting_translator_issues
and start a new thread if 1-10 don't help, making sure to provide all relevant info for 11. Also, I'm not quite clear what isn't working: are you getting an error or are you just not getting the PDF attached?