Error 1487448586

cricketbird
I just added the Word 2008 Mac plugin and now Zotero has started hanging firefox sometimes when I try to add a citation.

Error:

[JavaScript Error: "this.docShell is null" {file: "chrome://global/content/bindings/browser.xml" line: 0}]

[JavaScript Error: "_sortCheckbox is undefined" {file: "chrome://zotero/content/addCitationDialog.js" line: 262}]

[JavaScript Error: "_sortCheckbox is undefined" {file: "chrome://zotero/content/addCitationDialog.js" line: 262}]

[JavaScript Error: "_sortCheckbox is undefined" {file: "chrome://zotero/content/addCitationDialog.js" line: 262}]

[JavaScript Error: "_sortCheckbox is undefined" {file: "chrome://zotero/content/addCitationDialog.js" line: 262}]

[JavaScript Error: "_sortCheckbox is undefined" {file: "chrome://zotero/content/addCitationDialog.js" line: 262}]

1487448586
  • dstillman
    What citation style are you using?
  • cricketbird
    APSA
  • dstillman
    The _sortCheckbox errors actually shouldn't cause a hang. If you're able to reproduce this pretty easily, can you run Zotero with debug output enabled and see if anything appears in the console when (or right before) the hang occurs? Hit Cmd-K in Terminal before the add attempt to clear unrelated output. You can send the output to support@zot....org.

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