Proxy acces not recognized

fred_o
Hi,

I use two institutional proxies to access mathscinet, zentralblatt and other bibliographical sites. Unfortunately when I use one type of proxy zotero works perfectly well, but for another type it doesn't get the bib elements.
Typically the adress is

https://webmail.math.cnrs.fr/cgi-bin/nph-revues-filtre.cgi/000110A/http/www.ams.org/mathscinet/search/publications.html?[...]

where the 000110A number might change when browsing mathscinet.

I am not sure I set up the problem correctly... any help would be of great help.

Thanks,

Best
Fred
  • adamsmith
    Is this on Firefox or on another browser? On anything but Firefox, Zotero won't be able to handle this type of proxy. On Firefox it might be possible to convince it, though not sure.
  • fred_o
    Hi thanks for helping.

    yes it's on Firefox... any idea?
  • adamsmith
    you can try adding

    https://webmail.math.cnrs.fr/cgi-bin/nph-revues-filtre.cgi/000110A/http/%h/%p

    as a multi-site proxy. I'm not sure what the 000110A is doing and it's possible that breaks things. That's not part of the regular mathscinet URL, is it?
  • fred_o
    Thanks I'll try this one...
    No idea about 000110A which is changing while I browse mathscinet...
  • fred_o
    Yes! it seems to work! except that when I ask bib items to show as bibtex, zotero tries to use DOI filter, and generates an error...
  • g2315333
    Hello!

    I'm sorry I cannot help you but I have a similar problem and I wonder if any one can help please?

    I am using Zotero via Firefox. I've entered in my academic proxy but Zotero will not automatically recognize when I'm using the proxy (as indicated by the lack of a pop up bar near the top of the Firefox window and the fact that I have to manually log into my academic remote login in page) to automatically give me access to pubmed papers and and journal websites.

    My proxy is proxy.libraries.rutgers.edu
    and it looks like this in Zotero

    http://%h.proxy.libraries.rutgers.edu/%p

    Zotero is set to read it as a multi-site. Also, proxy redirection is enabled and Zotero is set to automatically recognize proxied resources.

    Finally, I should mention that this happened after a fresh install of the latest Zotero (4.0.26.4) and the latest Firefox (37.0.1) using Windows 8.

    Any suggestions?

    Any suggestions?
  • adamsmith
    how does a proxied URL look in full? E.g. for JSTOR?
  • g2315333
    You mean what does the URL look like in the URL field on firefox? If so, like this:

    http://www.jstor.org.proxy.libraries.rutgers.edu/action/collectionsAvailable
  • adamsmith
    That all looks right. Which boxes do you have checked in the Proxys tab of the Zotero Preferences?
  • g2315333
    "Enable proxy redirection" and "Automatically recognize proxied resources" boxes are checked.

    Should I try to paste a ReportID? I've never done it before but I'll try it if you think it'll help.
  • adamsmith
    And when you paste
    http://www.jstor.org/action/collectionsAvailable
    into the address bar and hit return, Zotero doesn't add the proxy, correct?
    When you double-click on the proxy listing for rutgers in the preferences, you should see a list of URLs. Are there any? Is JSTOR among them?

    (Error report likely won't help. We may need a debug ID later on, but first I want to establish what's going on exactly).
  • g2315333
    Correct. Zotero doesn't add the proxy.

    And when I double click on the proxy listing for rutgers in the preferences no list of URLs comes up at all (the usual pop up with host name and multi-site fields comes up as expected). I do, however, know what you're talking about because the list pops up just fine when I use Zotero on my other computer on which the proxy is recognized and Zotero easily forwards me to the article of interest via my rutgers proxy.
  • adamsmith
    OK, provide a debug ID for loading
    http://www.jstor.org.proxy.libraries.rutgers.edu/action/collectionsAvailable
    Instructions here:
    https://www.zotero.org/support/debug_output
  • g2315333
    Okay. I hope I did it right.

    Here is the debug ID: D2019173166
  • adamsmith
    @Dan - anything in there?
  • dstillman
    (3)(+0000000): Translators: Looking for translators for http://www.jstor.org/action/collectionsAvailable

    (4)(+0000014): Translate: Binding sandbox to http://www.jstor.org.proxy.libraries.rutgers.edu/action/collectionsAvailable

    (4)(+0000003): Translate: Parsing code for unAPI

    (4)(+0000001): Translate: Parsing code for COinS

    (4)(+0000001): Translate: Parsing code for DOI

    (4)(+0000001): Translate: Parsing code for Embedded Metadata

    (3)(+0000003): Translate: Embedded Metadata: found 4 meta tags.

    (3)(+0000001): Translate: All translator detect calls and RPC calls complete

    (5)(+0000000): Translate: Running handler 0 for translators

    (3)(+0000000): Translate: No translators found
  • adamsmith
    Zotero appears to be doing everything right. It seem to recognizes the proxy but not do even try to add it. I don't understand why that's not working. Any one else any ideas?
  • g2315333
    I don't suppose running Zotero as a standalone instead would yield better results?
  • adamsmith
    No, with standalone you don't get any proxy redirection at all.
  • g2315333
    oh well that option changes nothing then. Thank you much for the clarification and for all your guidance thus far. :-)
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