Can't import paper
Hi there
What might be the reason why the paper below won't be imported? Zotero just does nothing when I click the button in the URL bar, even though jstor does let me see the full PDF.
http://www.jstor.org/stable/10.1525/mp.2014.31.4.323
Other papers can be imported fine. Using ffx 35.0.1 and Z 4.0.26.1
What might be the reason why the paper below won't be imported? Zotero just does nothing when I click the button in the URL bar, even though jstor does let me see the full PDF.
http://www.jstor.org/stable/10.1525/mp.2014.31.4.323
Other papers can be imported fine. Using ffx 35.0.1 and Z 4.0.26.1
-
aurimasTry updating your Firefox to version 36 (current version) and see if that resolves the issue. I can't reproduce this on my end. If updating doesn't help, see https://www.zotero.org/support/troubleshooting_translator_issues
-
z8080Version 36 has messed up the custom search engine menu, so I won't be upgrading until (if) they fix it in a newer version. I'll check the troubleshooter, thanks
-
adamsmith(while I understand frustration with design decisions you disagree with, note that one disadvantage of not updating your Firefox version is that we will not troubleshoot outdated versions--it's just too many moving parts)
-
aurimas(Though we do support Firefox ESR, which probably would have also been affected if Firefox 35 was at fault. The troubleshooter is probably going to help, I hope)
-
z8080yup, makes sense. Thanks to both.