cannot get metadata

ivosh
Hello, I cannot get mtadata for pdf, I have been runnin zotero on a couple of devices, this is the first time I face this error. As I experience it on rather new laptop, I do not know whether it ever worked here. All I get is 'unexpected error occured'. Running win 8.1 64, firefox 35.0.1, zotero 4.0.24.1 and zotfile. I will be very grestful for any idea

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