no validation emails nor group invitation emails received
Hi,
I have tried to register a few people in my research institution today, but nobody received the validation emails... The emails did definitely not end up in the junk filter.
Furthermore I have invited a few already registered users to our new group library. These users did not receive an email either, but they could join the library directly via the zotero.org homepage.
Could it be a problem with our domain (cbl.at)?
Thanks, Benedikt
I have tried to register a few people in my research institution today, but nobody received the validation emails... The emails did definitely not end up in the junk filter.
Furthermore I have invited a few already registered users to our new group library. These users did not receive an email either, but they could join the library directly via the zotero.org homepage.
Could it be a problem with our domain (cbl.at)?
Thanks, Benedikt
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corptoxbioI too have same problem. Tried with two different email addresses that have no problems receiving email. Sent message to Zotero support.
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fcheslackThis was a problem with our sending emails. Most of the ones that failed should have been re-sent a few hours ago (and new ones should be going out normally).