Zotero in OfficeWord

ctt · January 14, 2015

Hej, when installing a new OfficePacket (Office2013) a month ago, the connection from any word document in which I am writing and Zotero is lost. How do I 'get the the connection/icon back'? (Zotero is still in Firefox)
Kindly / Cecilia

adamsmith · January 14, 2015

start by reinstalling Word components from the "Cite" tab of the Zotero preferences.

ctt · January 14, 2015

Many thanks for fast support. I have tried to do this now, but when pushing the button 're-install word add-in' nothing happens.It still seems to be uninstalled...Advice?
// Cecilia

adamsmith · January 14, 2015

Next thing would be to try this:
https://www.zotero.org/support/word_processor_plugin_troubleshooting#toolbar_does_not_appear_in_word_for_windows_or_is_incompatible

ctt · January 15, 2015

A bit late - by thanks again! Since I could not change the language (and the IT-support didn´t have time to help me)I tried the manual way with some help, and the add-in is working // Cecilia