Report not generating for one collection

epescador · October 16, 2008

I have 6 collections, and for one of them Zotero has stopped generating reports. When I right-click "Generate report..." (which is not grayed out) nothing happens--no error message, no zotero url, nothing. If For all other collections, a report is generated. I've tried disabling all other add-ons, to no effect. Any suggestions?

dstillman · October 16, 2008

Anything in Report Errors under the Actions (gear icon) menu? If so, send in an error report and post the Report ID here.

epescador · October 17, 2008

Thanks. Error report ID is 1581026425

epescador · October 17, 2008

One update: I exported the collection that I can't generate a report for, then changed the storage location to an empty folder and imported the collection. I still couldn't generate a report. So I'm guessing there is some kind of corruption in that collection, even though no errors are found on a database integrity check, but I have no idea how to figure out what else to do short of starting to delete items (which I am loathe to do).

dstillman · October 20, 2008

There are no Zotero-related errors in that error report. Did you send that in after attempting to generate the report (and before restarting Firefox)?

epescador · October 20, 2008

I think I did as you said, but just in case, I tried again this morning. Today, the report came up fine when the center pane sort was on the First Creator column, but did not generate when it was on the Title column (which is the report I wanted). I clicked back on the Creator column and the report generated fine. Here's the error report ID: 174732354. I did get a new report generated when I changed FirstCreator to Title in the URL, but the report was not sorted by title (I couldn't figure out what the sort order actually was)! I'm really quite at a loss about what's going on.