Not syncing, says I have reached storage quota but I have a total of Total 95.1% of 1902.7 MB

mcarvalho

I have deleted some dup files to free space but I am still not able to syncing, says I have reached storage quota but I have used 95.1% of my 1902.7MB plan acording to my account page.

Home > Settings > Storage
Zotero Settings
Account Profile C.V. Privacy Email Feeds/API Storage
Frequently Asked Questions
Current Storage Plan
Quota 2 GB
Expiration 20/08/2015
Current Usage
My Library 1902.7 MB
Total 1902.7 MB95.1%
Current Subscription
One year subscription. Your current subscription will not be automatically renewed.
Must renew by: 20/08/2015
Renew or Upgrade Storage

adamsmith

empty your Zotero trash, try again. Also, I think this should tell you which file prevents it from syncing. It's possible you (accidentally) added a very large file that would bump this over the limit.

(Note that you're still syncing, it's just your attachments that aren't).

mcarvalho

Thanks