problems with harvard ecommons science direct website

fjflores76
Report ID: 1752533189

Steps to reproduce:
In firefox normal mode:
1) Open harvard ecommons in firefox in normal mode.
2) the citation is saved, together with a snapshot, and the pdf is recognized but not downloaded (snapshot, note the lower right corner: https://dl.dropboxusercontent.com/u/90013/snapshot_scienceDirect_harvard_ecommons.jpg)

In firefox private mode:
1) open harvard ecommons website in firefox private mode.
2) click the icon in the address bar. the tooltip says the translator is ScienceDirect.
3) A message "saving to zotero" with a yellow folder is displayed in the lower right corner, but nothing happens. Apart from the folder icon, no other items are shown.


URL with the problems: http://www.sciencedirect.com.ezp-prod1.hul.harvard.edu/science/article/pii/S0928425712000393#

Thanks!
  • adamsmith
    (generally better to stick to your original thread, but let's stay here now, since this has all the information).

    Private mode is expected to fail.
    For the other issue
    Do you have Standalone open when you do this?

    In that case, PDF failure is expected, too. PDFs don't download for some databases when going through a proxy and using Standalone.

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