Error message with syncing...

I have been getting the following error message when I attempt to sync my Zotero library with the one that is stored online (please help as I have no idea how to resolve this):

The file 'C:\Users\Hensley\AppData\Roaming\Mozilla\Firefox\Profiles\mipyg4y5.default-1404419399905\zotero\storage\77HKE9AK\png-base64,ivborw0kggoaaaansuheugaaaagaaaaicayaaaded76laaaaluleqvqylwngldv8h4yzoabfdfkcgebvabpdqgbda7rdwo3c5gacvmbvga8dacqipj0jo7w7aaaaaelftksuqmcc' cannot be created.

Check that the file is not currently in use, that its permissions allow write access, and that it has a valid filename.

Restarting your computer or disabling security software may also help.
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