Error message with syncing...
I have been getting the following error message when I attempt to sync my Zotero library with the one that is stored online (please help as I have no idea how to resolve this):
The file 'C:\Users\Hensley\AppData\Roaming\Mozilla\Firefox\Profiles\mipyg4y5.default-1404419399905\zotero\storage\77HKE9AK\png-base64,ivborw0kggoaaaansuheugaaaagaaaaicayaaaded76laaaaluleqvqylwngldv8h4yzoabfdfkcgebvabpdqgbda7rdwo3c5gacvmbvga8dacqipj0jo7w7aaaaaelftksuqmcc' cannot be created.
Check that the file is not currently in use, that its permissions allow write access, and that it has a valid filename.
Restarting your computer or disabling security software may also help.
The file 'C:\Users\Hensley\AppData\Roaming\Mozilla\Firefox\Profiles\mipyg4y5.default-1404419399905\zotero\storage\77HKE9AK\png-base64,ivborw0kggoaaaansuheugaaaagaaaaicayaaaded76laaaaluleqvqylwngldv8h4yzoabfdfkcgebvabpdqgbda7rdwo3c5gacvmbvga8dacqipj0jo7w7aaaaaelftksuqmcc' cannot be created.
Check that the file is not currently in use, that its permissions allow write access, and that it has a valid filename.
Restarting your computer or disabling security software may also help.
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adamsmithare you running the most recent version of Zotero (4.0.24)? I think that shouldn't happen with the current version.
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obufnateYes, I am using the most recent version...but thank you for the idea.
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dstillmanReport ID?
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obufnateReport ID: 1985565880 (again thanks for help with this!)
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dstillman
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adamsmith(meaning you need to update and that'll fix it)
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obufnateAwesome, this fixed it. I thought that I had the most updated version but was wrong. Thanks for the help!