Zotero items are not added

bjohas · October 29, 2014

We're experiencing a problem as follows: Clicking the Zotero icon (e.g. a book, in the address bar in FF) doesn't add the book to the Zotero library. This happens for a number of different sites (e.g. our Cambridge library site, google scholar) but not for all of them. Also, on some computers (all with same Zotero install) e.g. google scholar works, on others it doesn't.

Any thoughts?
Bjoern

dstillman · October 29, 2014

We'd need example URLs and Report IDs, and a description of what exactly happens when you click the icon.

adamsmith · October 29, 2014

Though FWIW, the most common source of google scholar troubles is 10.I here: https://www.zotero.org/support/troubleshooting_translator_issues