Unable to download full text from EBSCO

luna_lune
I am using the Standalone version of Zotero with the Chrome connector plugin.

This is the particular article I'm trying to download: http://web.b.ebscohost.com.proxy.lib.sfu.ca/ehost/detail/detail?sid=1c68785f-bffd-4a6c-ad5c-d090d498854e%40sessionmgr113&vid=0&hid=106&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=ufh&AN=34246050

I do so by clicking the Save to Zotero icon on the URL bar. At the bottom right corner of my browser, Zotero will produce a message saying that it is saving the file to my desired custom directory. After a while the same message space would produce a line "X EBSCO Full Text" bold in red.

When I check my desired custom directory, I do not see the file. The entry does appear on the Zotero standalone program. When I right click the entry for the option to "View Online," it opens a page with only the abstract to the article.

Why can't I download the full text with Zotero?
  • adamsmith
    could you check the version number of your Chrome Connector under Tools-->Extensions in Chrome?

    Generally PDF download doesn't work reliably on some sites when using Standalone and going through a proxy, though I thought the last version of the connector had improved that
  • luna_lune
    I am using the 4.0.21 version of the Chrome connector.
  • adamsmith
    yeah, then we're still not able to do that, sorry. Either use Firefox (with Standalone closed) or connect to your university from Campus or via VPN.
  • Aethelflaed9
    I had exactly this problem, with EBSCO (but not with JSTOR, which downloads pdfs to standalone fine), and got around it (as suggested in another thread on here) by:
    * setting the connector to save to the web (Zotero server) when the standalone version not open,
    *closing the standalone version of Zotero,
    * downloading what I need from EBSCO
    * opening the standalone version and syncing.

    Easier work-around than manually saving pdfs and hooking them up with the citation

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