Upgrade StorageSync problems and failure reporting
For the last couple of weeks my standalone app hasn't been able to sync with my online library. I have confirmed that the email addresses are all OK.
The report says that there's a problem connecting to the server. If this is the case it isn't at my end as my internet access is fine.
When I try to report this I get the message "invalid response from repository".
Can anyone help please?
Thanks, Graham
The report says that there's a problem connecting to the server. If this is the case it isn't at my end as my internet access is fine.
When I try to report this I get the message "invalid response from repository".
Can anyone help please?
Thanks, Graham
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adamsmithThis is normally an issue either with a system proxy or with security software. More often the former than the latter. Start by checking those.
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aurimasSee if you can access https://sync.zotero.org/ (should say "nothing to see here")
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dstillmanAlso, can you copy and paste the contents of the error report after trying to sync?
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