Timeline error - ID 174372277

vpickel

Hello, I am trying to use the timeline feature in the standalone version for Mac, but I keep getting a Javascript error and it won't display anything on the timeline. I have tried selecting 1 item for the timeline and multiple items (at the same time), and I get the Javascript error regardless. I can provide a screenshot if needed. Can you please assist?

dstillman

I keep getting a Javascript error

What's the error, exactly?

vpickel

[JavaScript Error: "bad script XDR magic number"]

version => 4.0.22, platform => MacIntel, oscpu => Intel Mac OS X 10.9, locale => en-US, appName => Zotero, appVersion => 4.0.22, extensions => Zotero Word for Mac Integration (3.5.7.SA.4.0.22, extension), Zotero LibreOffice Integration (3.5.9.SA.4.0.22, extension), Shockwave Flash (15.0.0.152, plugin), Default Browser Helper (537, plugin), Google Talk Plugin Video Renderer (5.4.2.18903, plugin), Google Talk Plugin (5.4.2.18903, plugin), QuickTime Plug-in 7.7.3 (7.7.3, plugin), Adobe Acrobat NPAPI Plug-in, Version 11.0.07 (11.0.07, plugin), SharePoint Browser Plug-in (14.4.1, plugin), Silverlight Plug-In (5.1.30317.0, plugin), Dragon Dictate Internet Plug-In ( 0.0.14.1, plugin), AdobeAAMDetect (AdobeAAMDetect 2.0.0.0, plugin), WebEx64 General Plugin Container (1.0, plugin), RealPlayer Plugin.plugin (0.0.1d1, plugin)

dstillman

No, that was in the report. You said you were getting a JavaScript error when trying to load the timeline — I'm asking what it was.

From the Reporting Bugs page, see that we need you to tell us exactly what you're seeing on screen in addition to providing a Report ID.

dstillman

(A screenshot would also work. You can upload it somewhere (Dropbox, etc.) and provide a link to it.)

vpickel

Here is a link to the screenshot: https://www.dropbox.com/s/vd0tt8h0ulzux91/Screen%20Shot%202014-09-16%20at%207.47.10%20AM.png?dl=0

I am trying to put the patents I have entered into a timeline. I select a few (I've tried doing this one by one as well and still have the same problem). When I click on "Create Timeline," a separate screen will pop up, but it has that square in the corner that means there was an error. The only actual error message I'm getting is the one I sent you. The information just won't load into the timeline at all. I hope this helps some.

aurimas

it has that square in the corner that means there was an error.

That's just a broken icon for creator of the timeline code. It doesn't look pretty, but it wouldn't affect timeline creation. It seems that you're actually not experiencing any errors per se.

I am trying to put the patents I have entered into a timeline.

The timeline feature is a little bit broken (it hasn't gotten much attention in a long time).

For one, it will ignore your selection and will create a timeline of everything inside a collection you have selected (or your whole library if that's what you have selected). Unfortunately, it currently ignores sub-collections, even if you have the recursiveCollections hidden preference set. That creates inconsistencies between what you see in Zotero and what is shown on the timeline. Try creating a timeline with your whole library to see if this works in general.

If that's not the issue you're experiencing, then make sure that you have dates entered for Date Issued in your patent entries. That is how Zotero places patents on the timeline.

jasonaboyd

I seem to be having a related problem, with not being able to save the Timeline as a HTML file. I use the Zotero save command and open the save page and apparently save it, but them the HTML file does not appear where I saved it on my computer.

jasonaboyd

The same problem also exists with saving generated reports.

adamsmith

no, different issue. Yours is known for reports:
https://github.com/zotero/zotero/issues/545
I'll add timeline to the ticket, though chances are this is a bug in the underlying system (xulrunner) Zotero uses.