Firefox crashes when I try to attach a file in Zotero

Shatadal · October 6, 2006

I am using Firefox 2.0 (20060918) and Zotero 1.0.0b2.r1 on Red Hat 2.6.9-42.0.2.EL (Red Hat Enterprise Linux WS release 4, Nahant Update 4)

Whenever I try to attach a file (either link to it or store copy of the file in Zotero) Firefox crashes. The "Save Link to Current Page" and "Take Snapshot of "Current Page" work fine.

What is the remedy to this problem?

hircus · October 30, 2006

Same problem here on my work machine. On my home machine (FC6) the same version of Firefox (official version 2 release for i686, running on x86_64) Zotero does not crash (but I cannot open attachments)

Shatadal · November 15, 2006

The "Link to file" function under attachments works fine when using Zotero 1.0.0b2.r2 with Firefox 2 under windows but it still crashes firefox when used under linux.

Shatadal · January 11, 2007

Upgraded to 1.0.0b3.r1 but the same thing as above (link to file working in windows but crashing in linux) is hppening. Can anybody tell me how I can submit a detailed error log to the developers so they can fix the problem for linux or tell me what I am doing wrong, whether it is a clash with some other extension.

dstillman · January 12, 2007

Are you using Firefox 2.0.1?

Does it happen in a new Firefox profile?

zxie · January 19, 2007

I'm using Firefox 2.0.0.1 on RHEL 4 and same happens here.

dstillman · January 19, 2007

Is this happening to anyone on anything other than RHEL? I can't reproduce it on any other flavors of Linux, including FC6. The one RHEL system I have available at the moment (via X11) I can't get to not crash long enough to actually test this.

If you start Firefox via the command line, does it dump a message to the terminal when the crash occurs? Ultimately, a crash is outside our domain, as it indicates a bug in Firefox or the OS and not something we can catch in our code, but if we can figure out exactly what the problem is we can report it to Mozilla/RedHat and possibly figure out a workaround.

zxie · February 1, 2007

Got the following:

./run-mozilla.sh: line 424: 5680 Segmentation fault "$prog" ${1+"$@"

Since Firefox has not been officially upgraded to 2.x, what I did is just extract firefox in my home directory. Don't know if this makes any difference.

dstillman · February 4, 2007

All right, this is fixed on the development branch.

The fix will be included in the next release. The impatient can follow the steps in Modifying Zotero Files and add the following line below the fp.init() line in addAttachmentFromDialog() in chrome/content/zotero/overlay.js:

fp.appendFilters(Components.interfaces.nsIFilePicker.filterAll);

For the curious, the relevant (and 2-year-old) Firefox bug is here: https://bugzilla.mozilla.org/show_bug.cgi?id=257427