Error report 11724976 unable to save from amazon.com

shannf
I am unable to save items from amazon.com or amazon.co.uk to Zotero (Error Reoprt ID 11724976). When I click on the Save to Zotero icon in the address bar, I get the error message "Could not save item". I am able to save successfully from www.ncbi.nlm.nih.gov/pubmed.

I have the latest versions of Firefox and Zotero for Firefox, and Windows 7 64-bit is updated. I have updated the Zotero translators. Firefox is set to "Remember history", and I have disabled all Add-ons (except Zotero) and restarted Firefox. The error persists.

I would be grateful for help in resolving this problem.
  • adamsmith
    could you provide a couple of specific URLs, please?
  • shannf
    My apologies for not including these in my original post.

    www.amazon.com/About-Nothing-Shakespeares-Globe-Theatre/dp/B00AJER4EM/ref=sr_1_1/175-9708720-8034706?ie=UTF8&qid=1409188213&sr=8-1&keywords=globe+shakespeare

    http://www.amazon.co.uk/Shakespeare-Loves-Labours-Screen-Blu-ray/dp/B003TRS8VY/ref=sr_1_14?ie=UTF8&qid=1409188304&sr=8-14&keywords=globe+shakespeare

    These generated Repot ID 478432731.

    I do not have Java installed. Is that the cause of the problem?
  • aurimas
    Should be fixed now. Update your translators via Preferences -> General -> Update Now and try again.

    Thanks for reporting!

    P.S. Java is in no way related to Zotero, which is mostly written in JavaScript (though confusion is understandable).
  • shannf
    Fixed! Thank you very much.

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