Failure to download

Susan_OD
I'm a longtime Zotero user. I recently upgraded my computer. Since then, everytime I have tried to download zotero (I use the version that resides in my browser), the download fails and I receive this message:

"The add-on could not be downloaded because of a connection failure on www.zotero.org."

Is there a different way I can obtain access to the software because downloading off the web is not working.
  • aurimas
    edited August 22, 2014
    I assume this is the add-on for Firefox. Try downloading the Firefox add-on through Chrome. It should allow you to just save the (.xpi) file. You can then drag-drop the file into Firefox. You might also get some sort of connection error that will be more descriptive in Chrome. Please let us know what it says.

    Edit: it doesn't have to be Chrome, could be any other non-Firefox browser.
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