how to retrieve items after computer upgrade
IT performed a software upgrade and did not copy the zotero directory to the new computer. Logging in to the zotero website shows no items in the library, yet word documents still display the items from the original library. Is there a way to access and restore them, say, through the API?
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Upgrade Storage
There's currently no easy way to get items from a document back into Zotero--the only thing I can think of -- if we're talking about a fairly large library, would be to install MLZ Zotero (www.citationstylist.org) in a separate Firefox profile, and then use it's exacting embedded references feature.
You can then sync that to your regular Zotero account and back to your regular Zotero version. Probably not worth it for <50 references, but if we're talking hundreds this would be the way to go.
http://citationstylist.org/2014/05/03/multilingual-zotero-extracting-embedded-references/
All of these somehow still resolve to readable bibliographic references despite the fact that our library appears to be empty.
The citation field includes a just text version of the cite that you're seeing. By default it also includes embedded citation data (which is what MLZ would be using), though it doesn't look like those citations do if that's indeed the full Zotero field.
Debug output has been sent to the Zotero server.
The Debug ID is D1615201733
Thanks for all of your help....