Upgrade StorageAttached file could not be found
Hello I am setting up zotero on a new computer and I am getting the Attached file could not be found, it may have been moved or deleted outside of zotero. This is true for all files I try to sync from the zotero server.
I am running Ubuntu 12.04 using crouton on an acer chromebook.
I followed the steps outlined here
https://www.zotero.org/support/kb/files_not_syncing
and made it all the way to the part where it says to reset file sync history, and get a debug ID for syncing and opening a file. That debug id is as follows
D1275108806
Let me know if I can provide anything else. I'd love to get zotero working on this machine.
I am running Ubuntu 12.04 using crouton on an acer chromebook.
I followed the steps outlined here
https://www.zotero.org/support/kb/files_not_syncing
and made it all the way to the part where it says to reset file sync history, and get a debug ID for syncing and opening a file. That debug id is as follows
D1275108806
Let me know if I can provide anything else. I'd love to get zotero working on this machine.
The file '4X34UNSE/waaach5baaaaaaalaaaaaasabiaaanqalrc7ktikn+kffslst5eiiwbexaiuiqscrjiiz6kudz4pqqbsacdrs43apqgyibwqdp6feebswbe7pblptvxzq551qm35wsaxzjrfvjajaaaow==@22' could not be created in the Zotero 'storage' directory.
Which when I report it gives an id number 56088490.
133689918
It looks like maybe one of the file names in my library is too long to be saved on my machine, perhaps. If this is the case, why is it causing all the other files to also not download to my machine? Is there some way I can remove this long file from my library, if it exists? Searching my zotero library for that file name didn't turn up anything.
https://forums.zotero.org/discussion/10918/error-while-syncing-files/
I found the directory with the offending file. There were a bunch of other oddly named files there, so I deleted the whole directory. After sync though, it just re-appears. Any way I could get it out of my zotero library so it doesn't just keep re-emerging?
The Restore to Zotero Server option after removing the file looks like a promising option, but there enough warnings about doing this that I am hesitant to try this without a go-ahead from somebody who knows more than me about this. Anyone?
I will follow the instructions here, if I do this
zotero.org/support/kb/sync_reset_options
Your suggestion worked like a charm. There were probably about six folders that had this problem and I deleted them one at a time using your method. Thank you so much for your help.