Preferences unavailable: report id 1365561479

kdaclab
When I run standalone Zotero and try to open preferences, I see the following:
http://www.bchemnet.com/upload/zoteroprefs.png

I don't know that the error report has any relevant information, but I submitted what it generated. This is version 4.0.21.5 packaged in Debian Linux (Testing).
  • kdaclab
    I tested the version available on the Zotero website for 64-bit Linux (4.0.21.2), and the preferences screen does appear correctly in that version. So I don't know if it is a difference in the versions or a problem with the way it is being packaged in Debian.
  • dstillman Zotero Team
    Yeah, I'm afraid if this works in the official version you'll have to take this up with the package maintainer.

    This is probably the relevant error, which points to a more general issue in the build:
    [JavaScript Error: "NS_ERROR_UNEXPECTED: Component returned failure code: 0x8000ffff (NS_ERROR_UNEXPECTED) [nsIPrefBranch.getBoolPref]" {file: "chrome://global/content/bindings/preferences.xml" line: 576}]"
    (You should be able to see whether that error appears after you try to open the prefs.)
  • dstillman Zotero Team
    You can try wiping out the prefs.js file in your Standalone profile directory and restarting, but that's about all I can suggest.
  • kdaclab
    Thanks. I already tried wiping various combinations of things. I'll take it up with the Debian maintainer.

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