Upgrade StorageSynching problem: report no. 69646598
Hi,
My problem is that I am not able to sync pdf attachments from my PC library (Around 3G in size) to the server.
All PDFs appear in their file names but in many cases the file itself does exist on the server.
I tried to reset file sync history as suggested but when I tried to sync an error message appeared.
I should add that I tried doing this operation from two PCs: a windows and a mac. The report number in the subject of this message is from mac. I am using the Firefox version of Zotero.
Thank you in advance.
Arie
My problem is that I am not able to sync pdf attachments from my PC library (Around 3G in size) to the server.
All PDFs appear in their file names but in many cases the file itself does exist on the server.
I tried to reset file sync history as suggested but when I tried to sync an error message appeared.
I should add that I tried doing this operation from two PCs: a windows and a mac. The report number in the subject of this message is from mac. I am using the Firefox version of Zotero.
Thank you in advance.
Arie
The errors might be temporary/intermittent, in which case just continuing to sync should sync your files eventually. You can hover over the blue progress bar to see progress. If it's giving you an immediate file sync error each time, there's likely security software on your system interfering with the uploads, and you should try disabling it.
I just repeated the procedure for several times until all PDF attachments were updated.