Upgrade Storagezotero won't open at all
I keep getting javascript error message, error starting Zotero. I tried uninstalling Zotero so that I can reinstall a backed up copy of my data, but nothing helps. So I went through the advanced trouble shooting section and found the error console messages. Please help to get zotero back on my iMac asap (latest operating system).
Here are the error console messages.
Error: Zotero is undefined
Source File: chrome://zotero/content/browser.js
Line: 758
Error: Zotero is undefined
Source File: chrome://zotero/content/overlay.xul
Line: 421
Error: [Exception... "Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsILocalFile.persistentDescriptor]" nsresult: "0x80070057 (NS_ERROR_ILLEGAL_VALUE)" location: "JS frame :: chrome://zotero/content/xpcom/zotero.js :: getZoteroDirectory :: line 310" data: no]
Source File: file:///Users/mkupfer/Library/Application%20Support/Firefox/Profiles/h4x6b6ok.default/extensions/zotero@chnm.gmu.edu/components/zotero-service.js
Line: 136
Error: uncaught exception: [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]" nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)" location: "JS frame :: chrome://zotero/content/include.js :: <TOP_LEVEL> :: line 4" data: no]
Error: Zotero is undefined
Source File: chrome://zotero/content/itemPane.js
Line: 51
I really don't know how this happened. Worse comes to worse -- should I uninstall and reinstall Firefox??? I have my entire data on a macbook I use for work, but that computer doesn't belong to me personally so I do need to have all my data on my own iMac.
Here are the error console messages.
Error: Zotero is undefined
Source File: chrome://zotero/content/browser.js
Line: 758
Error: Zotero is undefined
Source File: chrome://zotero/content/overlay.xul
Line: 421
Error: [Exception... "Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsILocalFile.persistentDescriptor]" nsresult: "0x80070057 (NS_ERROR_ILLEGAL_VALUE)" location: "JS frame :: chrome://zotero/content/xpcom/zotero.js :: getZoteroDirectory :: line 310" data: no]
Source File: file:///Users/mkupfer/Library/Application%20Support/Firefox/Profiles/h4x6b6ok.default/extensions/zotero@chnm.gmu.edu/components/zotero-service.js
Line: 136
Error: uncaught exception: [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]" nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)" location: "JS frame :: chrome://zotero/content/include.js :: <TOP_LEVEL> :: line 4" data: no]
Error: Zotero is undefined
Source File: chrome://zotero/content/itemPane.js
Line: 51
I really don't know how this happened. Worse comes to worse -- should I uninstall and reinstall Firefox??? I have my entire data on a macbook I use for work, but that computer doesn't belong to me personally so I do need to have all my data on my own iMac.