Factiva - no Zotero icon
For several weeks or more no Zotero icon is present when viewing articles in Factiva. I am using Firefox 30.0 on a Mac running OS X 10.9.4.
I am accessing Factiva through an off-campus service, and the URL showing is:
https://global-factiva-com.mutex.gmu.edu/ha/default.aspx#./!?&_suid=140598075453907104844092610618
Any help would be greatly appreciated.
I am accessing Factiva through an off-campus service, and the URL showing is:
https://global-factiva-com.mutex.gmu.edu/ha/default.aspx#./!?&_suid=140598075453907104844092610618
Any help would be greatly appreciated.
Edit: Looks like you should be able to use VPN: http://itservices.gmu.edu/services/view-service.cfm?customel_dataPageID_4609=6169 (assuming factiva works without a proxy from within GMU. It doesn't at Northwestern for instance)
I tried adapting this suggestion by aurimas to vocivelo in March:
"If that proxy is _only_ used for factiva, there might be a way to configure the proxy in Zotero for Firefox (currently not other browsers) and probably have it recognize factiva (in theory anyway). Under Preferences -> Proxies, click the + button and enter "global.factiva.com" under Hostname and "http://ressources.univ-poitiers.fr:2089/%p" under Scheme (leave Multisite unchecked)."
I tried Preferences -> Proxies -> + and entered "global.factiva.com" under Hostname and "http://global-factiva-com.mutex.gmu.edu/%p" under Scheme leaving Multisite unchecked and got the error "Invalid Proxy Settings - You have already defined another proxy for the host global.factiva.com.
I then removed global.factiva.com from my other multi-site proxy, http:/%h/mutex.gmu.edu/%p. I restarted firefox. However, this did not solve the problem.
I can look at the VPN as an option.
Thanks.
Edit:
ps - when restarting Factiva after the above, I had a message from Zotero saying that a new proxy server had been detected and global.factiva.com was added to http://%h.mutex.gmu.edu/%p again.
pps - Factiva works normally from a campus connection.
VPN would be a lot easier though.
Edit:
ps - it was working fine from campus earlier.
I will now test to make sure it works from on campus now.
Many thanks -- I use Factiva a lot so being able to add to my library from there is a big help.