Report ID : 1371002159

mschneid02
Trying to sync after importing library from Endnote. I think part of the issue is that I was a member of a few groups but I want to delete the groups and those references...

Failed to load native module at path 'C:\Program Files (x86)\Zotero Standalone\extensions\zoteroWinWordIntegration@zotero.org\components-16.0\zoteroWinWordIntegration.dll': (80520012) <unknown; can't get error from NSPR>

Failed to load native module at path 'C:\Program Files (x86)\Zotero Standalone\extensions\zoteroWinWordIntegration@zotero.org\components-15.0\zoteroWinWordIntegration.dll': (80520012) <unknown; can't get error from NSPR>

Failed to load native module at path 'C:\Program Files (x86)\Zotero Standalone\extensions\zoteroWinWordIntegration@zotero.org\components-14.0\zoteroWinWordIntegration.dll': (80520012) <unknown; can't get error from NSPR>

Failed to load native module at path 'C:\Program Files (x86)\Zotero Standalone\extensions\zoteroWinWordIntegration@zotero.org\components-13.0\zoteroWinWordIntegration.dll': (80520012) <unknown; can't get error from NSPR>

Failed to load native module at path 'C:\Program Files (x86)\Zotero Standalone\extensions\zoteroWinWordIntegration@zotero.org\components-12.0\zoteroWinWordIntegration.dll': (80520012) <unknown; can't get error from NSPR>

Failed to load native module at path 'C:\Program Files (x86)\Zotero Standalone\extensions\zoteroWinWordIntegration@zotero.org\components-11.0\zoteroWinWordIntegration.dll': (80520012) <unknown; can't get error from NSPR>

Failed to load native module at path 'C:\Program Files (x86)\Zotero Standalone\extensions\zoteroWinWordIntegration@zotero.org\components-10.0\zoteroWinWordIntegration.dll': (80520012) <unknown; can't get error from NSPR>

Failed to load native module at path 'C:\Program Files (x86)\Zotero Standalone\extensions\zoteroWinWordIntegration@zotero.org\components-9.0\zoteroWinWordIntegration.dll': (80520012) <unknown; can't get error from NSPR>

Failed to load native module at path 'C:\Program Files (x86)\Zotero Standalone\extensions\zoteroWinWordIntegration@zotero.org\components-8.0\zoteroWinWordIntegration.dll': (80520012) <unknown; can't get error from NSPR>

[ Places Maintenance ]
> Integrity check
+ The database is sane
> Coherence check
+ The database is coherent

[JavaScript Error: "The character encoding of the HTML document was not declared. The document will render with garbled text in some browser configurations if the document contains characters from outside the US-ASCII range. The character encoding of the page must be declared in the document or in the transfer protocol." {file: "jar:file:///C:/Program%20Files%20(x86)/Zotero%20Standalone/chrome/zotero.jar!/content/zotero/tinymce/note.html" line: 0}]

[JavaScript Error: "The character encoding of the HTML document was not declared. The document will render with garbled text in some browser configurations if the document contains characters from outside the US-ASCII range. The character encoding of the page must be declared in the document or in the transfer protocol." {file: "jar:file:///C:/Program%20Files%20(x86)/Zotero%20Standalone/chrome/zotero.jar!/content/zotero/tinymce/note.html" line: 0}]

[JavaScript Error: "uncaught exception: Cannot access database layer from a higher wait level if a transaction is open"]

[JavaScript Error: "[Exception... "'Cannot make changes to library (Report ID: 2d487f94)' when calling method: [nsIDOMEventListener::handleEvent]" nsresult: "0x8057001e (NS_ERROR_XPC_JS_THREW_STRING)" location: "<unknown>" data: no]"]

[JavaScript Error: "[Exception... "'Group with libraryID 1075737 does not exist in Zotero.Groups.getGroupIDFromLibraryID()' when calling method: [nsITimerCallback::notify]" nsresult: "0x8057001e (NS_ERROR_XPC_JS_THREW_STRING)" location: "<unknown>" data: no]"]
  • dstillman
    You're using Zotero 3.0.11.1, which is ancient. We can't help you unless you upgrade to the latest version.
  • mschneid02
    ok. duh. I restarted my computer and the sync seemed to work but I ran out of storage. So I bought more. Will download new version, restart everything and see what happens first.
  • bagaju
    edited August 14, 2014
    Nice to know I should upgrade but where are the instructions?
  • dstillman
    edited August 14, 2014
    I'm not sure why you're posting in this thread, but you can upgrade by just going to zotero.org, clicking on Download, and installing the latest version. Normally Zotero should update automatically and it's not necessary.

    Beyond that, if you're having an issue with Zotero, please start a separate thread using the "Start a new discussion" button at the top of the page.
Sign In or Register to comment.