Upgrade Storage"File not found" + looping page load on Adobe Reader help pages
Firefox Portable 3.0.1, Zotero 1.0.7, WinXP Pro SP2
Example URL: http://help.adobe.com/en_US/Reader/8.0/help.html?content=WS58a04a822e3e50102bd615109794195ff-7d97.html
When I create any kind of HTML or link item in Zotero of an Adobe Reader help page such as the one above (hoping to capture just the active pane, the information pane on the right) then try to view the item, Firefox tries to load the page but goes into an endless loop during which the FF tab alternates between the item name (in this case "Adobe Reader 8") and "Loading" with a loading progress bar... and I see a plain-text "File not found" error in both panes.
Other web pages and all other kinds of items so far work fine.
Is there anything that can be done to fix this?
My current workaround isn't the best... which is to copy the content off the web page and paste into a standalone note. I tried saving a link as a separate item and creating a "related item" of it for the note, but that's not a happy workaround because it's creating twice as many items as I need, and it's easy to lose track of which link item belongs to which note. And I can't use the link for the same reason I can't view a snapshot. Is there a better workaround, if there's no fix for the problem?
Example URL: http://help.adobe.com/en_US/Reader/8.0/help.html?content=WS58a04a822e3e50102bd615109794195ff-7d97.html
When I create any kind of HTML or link item in Zotero of an Adobe Reader help page such as the one above (hoping to capture just the active pane, the information pane on the right) then try to view the item, Firefox tries to load the page but goes into an endless loop during which the FF tab alternates between the item name (in this case "Adobe Reader 8") and "Loading" with a loading progress bar... and I see a plain-text "File not found" error in both panes.
Other web pages and all other kinds of items so far work fine.
Is there anything that can be done to fix this?
My current workaround isn't the best... which is to copy the content off the web page and paste into a standalone note. I tried saving a link as a separate item and creating a "related item" of it for the note, but that's not a happy workaround because it's creating twice as many items as I need, and it's easy to lose track of which link item belongs to which note. And I can't use the link for the same reason I can't view a snapshot. Is there a better workaround, if there's no fix for the problem?
This is an old discussion that has not been active in a long time. Instead of commenting here, you should start a new discussion. If you think the content of this discussion is still relevant, you can link to it from your new discussion.
The third-party snapshot-saving code that Zotero uses doesn't properly handle whatever bizarre stuff they're doing, and I don't think it's something we would bother to fix.
As a workaround, you can load the table of contents with JavaScript turned off in the Content pane of the Firefox prefs. You can also keep JS on but leave the Firefox prefs open as you navigate the site, and if you come across a page that you want to save, turn off JS, right-click on the page link in the left-hand side, open the page in a new window, save it to Zotero, close the new window, and turn JS back on.
I didn't realize that site was so JS-heavy (why didn't my blockers at least warn me? no idea). Because all other websites have worked so cleanly until now, I'd not expect this to be a big enough issue to fix programmatically by Zotero... if there'd even be a way to fix it. Too much work for too small return.
I like your workaround. Clever! Thanks again, I'm grateful for your comments.