Zotero no longer working with Firefox ESR 17.0.11

I have a patron who is using Zotero (latest version for Firefox) with Firefox ESR 17.0.11 on a networked computer. Whenever she clicks on "zotero" at the bottom of the browser and error pops up that says "There was an error starting Zotero."

I asked her to explore this further and she indicated that this is the type error: [09:18:04.854] TypeError: History.getState is not a function @ https://www.zotero.org/static/js/_zoterowwwAll.bugly.1398945936.js:4477

She deleted and reinstalled Zotero, with no resolution to this issue. Any ideas as to what is happening here? Thank you!
  • the current Firefox ESR version is 24.6. Support for 17ESR has ended from mozilla and also from Zotero. She should update her Firefox version.
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