I cannot sync my library. When I try I get this error.

Stephanie Cr.2
[JavaScript Error: "TypeError: _mergeGroup.rightpane.ref.getCreators is not a function" {file: "chrome://zotero/content/merge.js" line: 244}]
[JavaScript Error: "TypeError: _mergeGroup.rightpane.ref.getCreators is not a function" {file: "chrome://zotero/content/merge.js" line: 244}]
[JavaScript Error: "TypeError: _mergeGroup.rightpane.ref.getCreators is not a function" {file: "chrome://zotero/content/merge.js" line: 244}]
[JavaScript Error: "Cannot make changes to library (Report ID: ebaca52c)" {file: "chrome://zotero/content/xpcom/sync.js" line: 652}]
[JavaScript Error: "[Exception... "Group with libraryID 993571 does not exist in Zotero.Groups.getGroupIDFromLibraryID()'Group with libraryID 993571 does not exist in Zotero.Groups.getGroupIDFromLibraryID()' when calling method: [nsITimerCallback::notify]" nsresult: "0x8057001e (NS_ERROR_XPC_JS_THREW_STRING)" location: "native frame :: <unknown filename> :: <TOP_LEVEL> :: line 0" data: no]"]

version => 4.0.21.4, platform => MacIntel, oscpu => Intel Mac OS X 10.7, locale => en-US, appName => Zotero, appVersion => 4.0.21.4, extensions => ZotFile (3.1, extension), Zotero Word for Mac Integration (3.5.7.SA.4.0.21.4, extension), Zotero LibreOffice Integration (3.5.9.SA.4.0.21.4, extension), Google Talk Plugin Video Renderer (5.4.2.18903, plugin), Google Talk Plugin (5.4.2.18903, plugin), Adobe Acrobat NPAPI Plug-in, Version 10.1.10 (10.1.10, plugin), Java Applet Plug-in (Java 7 Update 51, plugin), Google Earth Plug-in (7.1, plugin), QuickTime Plug-in 7.7.1 (7.7.1, plugin), Silverlight Plug-In (5.1.20513.0, plugin), Picasa (1.0, plugin), SharePoint Browser Plug-in (14.2.2, plugin)
  • Stephanie Cr.2
    edited June 27, 2014
    Report ID: ebaca52c on Zotero

    Error report Submitted: Report ID: 1889609887
  • adamsmith
    Stephanie--I don't think this'll help, but do try updating to the most recent Zotero version (just came out yesterday) 4.0.21.5

    @Dan - did you see this? I don't think I've ever seen this error triggered, seems rather odd?
  • dstillman Zotero Team
    Latest version won't make a difference. There's a bug here I need to fix — I should have it fixed within a day or so. Stay tuned.
  • dstillman Zotero Team
    Actually, while we still need a better fix for this, you should be able to fix this by checking your database integrity from the Advanced -> Files and Folders pane of the Zotero preferences.
  • Stephanie Cr.2
    When checking the database integrity a message saying errors were found so I chose the option to fix errors and restart zotero and this has fixed my issue. Thank you!

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