zotero and papership

lcooperdavis

hi all.
im having some trouble syncing zotero and papership. the annotations i make on PDFs on papership on my ipad show up in zotero but changes i make to my zotero library on my computer aren't showing up in papership. confused. advice?

aurimas

Are you using WebDAV or zotero.org servers to sync? Can you see your annotation changes on zotero.org (if using zotero.org to sync files) or on another computer?

lcooperdavis

i see the changes on zotero.org, yes, and on the stand-alone.

aurimas

Then this is likely a papership app issue. Please report it to them either via Twitter @PaperShipApp or via http://shazino.freshdesk.com/support/tickets/new

lcooperdavis

i think there was just a bit more of a time delay then i was allowing. the sync between papership and zotero standalone is working now... but i don't see my annotations when i open the pdf through the firefox plug in.

aurimas

See https://www.zotero.org/support/kb/sharing_data_directory#how_do_i_know_if_my_data_directories_are_shared

lcooperdavis

ok. did that and it seems my directories are shared. but when the standalone is closed, the firefox pop up still isnt showing my recent annotations. but the standalone does.

aurimas

When you open it through Firefox plugin, where does the PDF open? Within Firefox? What if you right-click the PDF in Zotero (in Firefox), select Show File, and then try to open the PDF?

lcooperdavis

oh! that one is correct! why would that be? am i doing something wrong?

aurimas

It's likely that PDF.js (the PDF reader that Firefox uses to preview PDFs) cannot handle some special cases of annotations. Would you mind linking to a PDF that is not working for you (i.e. annotations are not showing up)?