ScienceDirect (no zotero icon in address bar)

I went to download a few articles on ScienceDirect today and found that the Zotero icon is not showing up in the address bar. I am trying to download the citation and the associated .pdf file article.

Details:
I am using Firefox with Zotero (not standalone). Firefox version 29.0.1 and Zotero plug-in version 4.0.20.2. Windows 7 Home Premium 64-bit.

Example URL that is not working:
http://www.sciencedirect.com.ezproxy.massey.ac.nz/science/journal/01955616#

Zotero is working properly for articles on the NYtimes website, so I think this is a ScienceDirect issue.

I have followed all steps of Zotero's translator troubleshooting guide and it has not helped.

It does look like ScienceDirect has recently changed their page layout/format. Maybe this is the problem? I haven't used Zotero to download a ScienceDirect article for several weeks (it worked fine for me the last time I used it though -- a few weeks ago.)

I have tried uninstalling Zotero plugin and reinstalling. Did not help.

Let me know if you have any ideas.

Thanks.
  • Interestingly, if you click on the link for an individual article from the above link I provided, Zotero is working just fine (icon appears and you can download the citation and .pdf)

    Example URL of an article link that works: http://www.sciencedirect.com.ezproxy.massey.ac.nz/science/article/pii/S0195561614000345

    A few weeks ago (and for several years) I've always been able to get a Zotero icon on pages like this http://www.sciencedirect.com.ezproxy.massey.ac.nz/science/journal/01955616# and select multiple articles for download simultaneously.

    Hopefully it can be fixed to get this functionality working again? It will be a real hassle if I have to go to each individual article page to download from now on.

    Thanks again.
  • Thanks for reporting!! Should be fixed now.

    You can update your translators via Preferences -> General -> Update Now
  • You fixed it! Amazing! Thanks so much!!
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