"The add-in template is not valid. C:\Users\[Name]\...~$Zotero.dot"

Hello,
I have recently had some computer problems, which technicians could not fix. After their attempts, I receive the error message above every time I open Microsoft Word 2010. I use Zotero Standalone on a PC. I have tried reinstalling the Word plug-in, but the message still appears.
Do you have any thoughts on how to fix this?
Many thanks.
  • Go into that folder and delete any Zotero files (Zotero.dot and similar), and then restart Word and make sure the message is gone. Then go back to Zotero and reinstall the Word plugin from the Cite pane of the preferences.
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