Invalid response from server

khanhtoan1084

I try i sync my database with the latest Zotero 1.5a1.r3105. But i got this phrase: "Invalid response from server"

What can i do to solve this problem, please ?

dstillman

We'll need debug output for the error.

khanhtoan1084

I've just find out how to solve this problem. Just clear server data after back up my zotero folder. Than it work well now.

dstillman

Well, yes, but that doesn't help us make sure it's fixed so that we can stabilize 1.5 and release it for general use.

khanhtoan1084

So what can i do to help you ?
"We'll need debug output for the error" I've just followed what described here. But i don't know how to send it to you.

dstillman

Debug output is only useful while you're still experiencing the error.

For future reference, when we ask for debug output, you can either look for the error towards the bottom of the debug output and post the 15 or so lines above it here, or, if you're not sure what to look for, you can just send the whole output to support@zot....org.

siliconbug

Hello,

I got the same error -- here's my debug output:

zotero(5): Binding parameter 1 of type int: 1217636775

zotero(5): Committing transaction

zotero(3): Resetting Notifier event queue

zotero(3): HTTP POST 60732 bytes to https://sync.zotero.org/upload?gzip=1 (gzipped from 417179 bytes; 85% savings)

zotero(3): Server error (2c685224db)

Error: Incorrect string value: '\xF4\x8F\xB0\xB2 e...' for column 'value' at row 1

Query:

Params:

zotero(3): Releasing session lock

zotero(3): HTTP POST version=1&sessionid=5a2dbd6589a6f48ef7f9cafde5565bbd to https://sync.zotero.org/unlock

zotero(3): <?xml version="1.0"?>
<response version="1" timestamp="1217636787"><unlocked/></response>

vpolito

Im also getting this error since the latest add-in update.
I submitted error report 1457500655.

dstillman

siliconbug: That should already be fixed on the trunk.

vpolito: We'll need debug output for the error to know the actual issue you're seeing.

ryevans

I also have been unable to sync, starting from my first attempt. My error report ID is 463619356.

dstillman

ryevans: See above. We'll need debug output.

ryevans

Dan, here is the last portion of the debug output.

[extra output removed]

zotero(3): Server error (674e1d0320)

Error: Data too long for column 'name' at row 1

Query: INSERT INTO globalTags SET globalTagID=?, name=?

Params: Array
(
[0] =>
[1] => ADAPTATION ALDROVANDA-VESICULOSA L DROSERA-ROTUNDIFOLIA FIELD GROWTH
INORGANIC CARBON INSECT CAPTURE INTERMEDIA mineral nutrition MINERAL-NUTRITION N
ATURAL HABITAT NUTRIENT STATUS NUTRIENTS NUTRITION PLANT PLANTS ROOT SOIL SOILS
SUNDEW DROSERA UTRICULARIA-VULGARIS L
)

[extra output removed]

dstillman

ryevans: That's "Sync fails if tags are longer than 256 characters" on the known issues page. Shorten or separate tags manually to fix it.

ryevans

Thanks, that worked. Long tags were from references imported from Endnote.

hkayali

RE: "invalid response from server"

I am working with FirefoxPortable. After I set "extensions.zotero.debug.log" to true and close Firefox, what would I need to write on the command line to restart Firefox to see a "debug output"?

Error no: 150829060

dstillman

hkayali: See the instructions on the debug output page for what to do if Firefox can't be found.

hkayali

zotero(5): Binding parameter 1 of type string: "951c027d-74ac-47d4-a107-9c3069ab
7b48"

zotero(3): Translate: executed detectCode for Embedded RDF

zotero(3): Translate: running handler 0 for translators

zotero(3): Translate: binding sandbox to http://forums.zotero.org/discussion/363
0/invalid-response-from-server/
Thanks, Dan. How about the following report:

zotero(3): Translate: searching for translators for http://forums.zotero.org/dis
cussion/3630/invalid-response-from-server/

zotero(5): SELECT detectCode FROM translators WHERE translatorID = ?

zotero(5): Binding parameter 1 of type string: "e7e01cac-1e37-4da6-b078-a0e8343b
0e98"

zotero(3): Translate: executed detectCode for unAPI

zotero(3): Translate: executed detectCode for COinS

zotero(5): SELECT detectCode FROM translators WHERE translatorID = ?

zotero(5): Binding parameter 1 of type string: "951c027d-74ac-47d4-a107-9c3069ab
7b48"

zotero(3): Translate: executed detectCode for Embedded RDF

zotero(3): Translate: running handler 0 for translators

dstillman

It needs to be the debug output while you try to sync—this is just debug output for loading this forum thread.

hkayali

Thank you very much. One final try, lest I clutter too much.

Error report: 440659871
__________________________

zotero(5): REPLACE INTO version VALUES ('lastremotesync', ?)

zotero(5): Binding parameter 1 of type int: 1217878619

zotero(5): Committing transaction

zotero(3): Resetting Notifier event queue

zotero(3): HTTP POST 8801 bytes to https://sync.zotero.org/upload?gzip=1 (gzippe
d from 31775 bytes; 72% savings)

zotero(3): Server error (db38f17ad4)

Error: Incorrect string value: '\xE2\x80' for column 'title' at row 1

Query: INSERT INTO itemNotes
(userID, itemID, sourceI
temID, note, title) VALUES
(?,?,?,?,?) ON DUPLICATE
KEY UPDATE
sourceItemID=?, note=?,
title=?

Params: Array
(

dstillman

OK, thanks. That's the same issue that siliconbug was experiencing above and that is fixed on the trunk.

hkayali

Dan,
Installing Trunk XPI should solve the problem? I am not having luck.

vpolito

Here's my debug output:

zotero(3): Server error (f224109a9d)

Error: Incorrect string value: '\xC3' for column 'title' at row 1

Query: INSERT INTO itemNotes
(userID, itemID, sourceI
temID, note, title) VALUES
(?,?,?,?,?)

Params: Array


Is this the same error?

dstillman

Is this the same error?

vpolito: Yes. It should be fixed on the trunk.

Installing Trunk XPI should solve the problem? I am not having luck.

hkayali: Are you getting the same error, or a different one?