Word plugin error

This is new to me. Using Word 2003 in Windows 7.

"Zotero experienced an error updating your document.

'(null) code:"0" function: "zoteroWinWordApplication::GetDocument" location:
"zoteroWinWordApplication.cpp"' when calling method:
[zoteroWinWordIntegrationErrorHandler::throwError]"


I don't find this one at https://www.zotero.org/support/word_processor_plugin_troubleshooting
  • With the rebooting of the computer, the problem has gone. But I'd welcome the dev team's input for posterity's sake.
  • if reboot fixes it there's not going to be much troubleshooting possible. Probably something that blocked the communication channel (port) between the two programs or a locked file. The error is pretty non-descript.
  • The same error arose for me. I Closing and reopening the document solved the problem. After a bit, the error returned. Closing and reopening the document solved the problem again.
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