Error starting Zotero

algemmell

Following advice from Dan Stillman, I have re-run the profile which was causing problems, but have kept a log of the process.

The error id is 1826584773

Not being used to this though, I weas uncertain of how to obtain the details from the console to paste into this message, and I have managed to lose the detail! Can you give me the procedure for sending you the detailed log, please.

Thanks

dstillman

[JavaScript Error: "oldIDs.map is not a function" {file: "chrome://zotero/content/xpcom/schema.js" line: 1530}]

That's a known issue, fixed on the trunk.

algemmell

I still have problems with Sync Preview. As noted above, I went to the trunk, and downloaded that before retrying the installation. This time there was another error message produced [ID number 2085000968), the error message saying that there was an error starting Zotero is still present, and the installation failed in the same way as previously.
Should I retry with the trunk, using the debug output routine that was prescribed last time, or is there some other route I can follow? One point which may be of significance is that as I have not as yet been able to install Zotero Sync Preview at all, I cannot uninstall to get rid of any code my previous attempts at installation may have left behind. Would I be better to create another, totally clean, profile and then install the trunk on that?
Thank you for any advice or suggestions as to the best way to resolve this problem.

dstillman

Yes, debug output would be helpful, thanks. We probably only need the last 15 or so lines of the output, around the last "UPDATE items SET itemID=? WHERE itemID=?" line. It should say "Rolling back transaction" shortly after that.

algemmell

zotero(5): Binding parameter 1 of type int: 4

zotero(5): Binding parameter 2 of type int: 6

zotero(3): No available ids found between 4 and 6; trying next 3

zotero(5): SELECT itemID FROM items WHERE itemID BETWEEN ? AND ? ORDER BY itemID


zotero(5): Binding parameter 1 of type int: 7

zotero(5): Binding parameter 2 of type int: 9

zotero(3): No available ids found between 7 and 9; trying next 3

zotero(5): SELECT itemID FROM items WHERE itemID BETWEEN ? AND ? ORDER BY itemID


zotero(5): Binding parameter 1 of type int: 10

zotero(5): Binding parameter 2 of type int: 12

zotero(3): Found 0 available ids in table 'items'

zotero(5): UPDATE items SET itemID=? WHERE itemID=?

zotero(5): Binding parameter 1 of type NULL

zotero(5): Binding parameter 2 of type int: 123456789

zotero(5): Flagging nested transaction for rollback

zotero(3): [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_
FAILURE) [mozIStorageStatement.execute]" nsresult: "0x80004005 (NS_ERROR_FAILUR
E)" location: "JS frame :: chrome://zotero/content/xpcom/db.js :: anonymous ::
line 123" data: no] [QUERY: UPDATE items SET itemID=? WHERE itemID=?] [ERROR: d
atatype mismatch]

zotero(5): Rolling back transaction

zotero(3): Resetting Notifier event queue

[extra output removed]

I included all the code just to make sure that I got the part that contains the critical information, but that message failed as being too large, so I have trimmed the file to include the concluding segments. I hope that this includes the critical bit this time!

algemmell

Sorry I forgot to include the Error Report Number in the previous post. It is:

1957317483.

dstillman

Great, thanks. This should now be fixed in the latest trunk build. Please let us know if not.