error occured while downloading plugin for open office (ID 959281305)

dbelveze · January 27, 2014

Hello,

While I was trying to download the Open Office plugin I received this notification on a pop-up according to which the plugin could not be downloaded. Thank you for your help

Damien Belvèze

adamsmith · January 27, 2014

You're tring from here?
http://www.zotero.org/support/word_processor_plugin_installation

If so, try again, maybe from a different computer or network. The link to the plugin is fine & it downloads for me

dstillman · January 27, 2014

[Exception... "'unopkg at C:\Program Files (x86)\OpenOffice.org 3\program\unopkg.exe failed to install' when calling method: [nsIObserver::observe]" nsresult: "0x8057001e (NS_ERROR_XPC_JS_THREW_STRING)" location: "native frame :: :: :: line 0" data: no]"]

The error is for installing, not downloading.

Other people may have other suggestions, but it looks like you have security software installed. I'd first try temporarily disabling that.

Simon · January 27, 2014

You could also try updating OpenOffice. It looks like you have 3.3 or earlier, which may not work with newer versions of Java. The project has since forked into LibreOffice and Apache OpenOffice. We recommend the former.