error occured while downloading plugin for open office (ID 959281305)

dbelveze
Hello,

While I was trying to download the Open Office plugin I received this notification on a pop-up according to which the plugin could not be downloaded. Thank you for your help

Damien Belvèze
  • adamsmith
    You're tring from here?
    http://www.zotero.org/support/word_processor_plugin_installation

    If so, try again, maybe from a different computer or network. The link to the plugin is fine & it downloads for me
  • dstillman
    [Exception... "'unopkg at C:\Program Files (x86)\OpenOffice.org 3\program\unopkg.exe failed to install' when calling method: [nsIObserver::observe]" nsresult: "0x8057001e (NS_ERROR_XPC_JS_THREW_STRING)" location: "native frame :: :: :: line 0" data: no]"]
    The error is for installing, not downloading.

    Other people may have other suggestions, but it looks like you have security software installed. I'd first try temporarily disabling that.
  • Simon
    You could also try updating OpenOffice. It looks like you have 3.3 or earlier, which may not work with newer versions of Java. The project has since forked into LibreOffice and Apache OpenOffice. We recommend the former.

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