Stuck on "Getting updated data from sync server" over WebDAV

I'm resetting up zotero on a new computer and resetting up file syncing from scratch (I don't think I actually had it set up properly before, and in any case I've cleared everything in my efforts to get it working). I have tried both cloudme.com and box.com, and in both cases I get stuck forever (well at least overnight) on the "Getting updated data from sync server" message.

Since I'm getting the same problem with both services, I figure I'm doing something wrong, but not sure where to start!

Many thanks, & happy new year

Damian
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