Standalone: Retrieve metadata stopped working

jounikjuntunen · December 25, 2013

I'm using Standalone version 4.0.17. It has worked perfectly but now both "retrieve metadata for pdf" and ISBN/DOI-search doesn't work anymore.

Some further info from error console:
Timestamp: 25.12.13 3:28:49 PM
Error: No items returned from any translator
Timestamp: 25.12.13 3:28:54 PM
Error: No matching references found.

I have tested with items that have been automatically recognized earlier.

There is a long list of warnings as well, like:
Timestamp: 25.12.13 3:29:22 PM
Warning: Use of getAttributeNodeNS() is deprecated. Use getAttributeNS() instead.
Source File: chrome://zotero/content/xpcom/utilities.js
Line: 1062

dstillman · December 25, 2013

Can you provide a Debug ID for a Retrieve Metadata attempt?

Does "Check for Updates" work? Are you connected via a proxy server?

jounikjuntunen · December 25, 2013

I renamed zotero folder as "zotero old", then reinstalled Zotero and replaced in the new folder both storage-folder (everything under it) and zotero.sqlite with the previous old files. Now it works. I hope there is no risks with this approach (for example to corrupt data).

dstillman · December 25, 2013

If that works it's fine, but we generally prefer to debug things more explicitly, since that lets us know if there are problems we need to fix. In this case I'd guess that Reset Translators from the Advanced -> Files and Folders pane of the Zotero preferences would've accomplished the same thing.