Upgrade StorageFirefox sync hangs on "logging into server"
Hello,
After working fine for a long time, zotero in firefox is no longer able to sync with the Zotero servers. It says the last sync was 49 days ago, and it just hangs with the green arrow spinning and says "logging into sync server". I've confirmed I can access my zotero collection online, and I've also tried disabling any use of proxies (though they should only be kicking in to redirect when I'm on a university library site, not in regular web browsing). I've left the browser open overnight, so I've tried leaving it for at least 7 hours, with no change. I closed the browser with the settings to capture the log on restart. Here is the Debug ID : D529376803. Any assistance would be appreciated.
Thanks!
After working fine for a long time, zotero in firefox is no longer able to sync with the Zotero servers. It says the last sync was 49 days ago, and it just hangs with the green arrow spinning and says "logging into sync server". I've confirmed I can access my zotero collection online, and I've also tried disabling any use of proxies (though they should only be kicking in to redirect when I'm on a university library site, not in regular web browsing). I've left the browser open overnight, so I've tried leaving it for at least 7 hours, with no change. I closed the browser with the settings to capture the log on restart. Here is the Debug ID : D529376803. Any assistance would be appreciated.
Thanks!
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dstillmanYou're running an old version of Zotero, 4.0.4. Upgrade to Zotero 4.0.14 from http://www.zotero.org/download/ and try again.
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MiscBecThanks, that worked. In the past the add-on has always updated automatically with each Firefox update, so I guess I must have missed a release when Firefox disabled that. I had tried updating Zotero from within the Firefox add-on panel, but that didn't pull a new version. Downloading it from the site worked though!