numbering system in Word bibliography won't synch
In a Word document bibliography, my references show up in correct alphabetical order, but the number sequence is out of order. For example, the numbers go 1-10, then 6-10, 16, 11, 18-20. The references I inserted first (for example 6-10) seem to have a number embedded in the code that I can't get rid of, even when I switch to a citation style that doesn't number the references. I have even tried deleting and re-inserting the problematic references, but that doesn't help. I have synched and refreshed repeatedly. Details: Mac OS 10.8.5, Microsoft Office 2011, Zotero 4.0, Word plug-in (just updated). Document preference is American Phytopathological Society (numeric) but I have the same problem with Chicago Style Manual (author-date) in that those originally numbered references retain their numbers no matter what.
I have tried copying and pasting the text with citations into a new document and it does not correct the problem.
edit: another thing to try might be to click on "Edit Bibliography" and see if you can click "Revert all".