Standalone not opening

irishhospice

Zotero standalone is not opening and reporting the following message 'Your Zotero database is currently in use. Only one instance of Zotero using the same database may be opened simultaneously at this time. If Firefox with the Zotero extension is open, please close it and restart Zotero Standalone' however the database is not open elsewhere.
I am able to open my full libraries and collections online but am not able to get into standalone so am unable to access all features.
I've tried re installing but this prompts the same message.
The issue first arose after installing the chrome browser extension.
Anyone got any ideas?

adamsmith

you've restarted your computer?
(sorry, I know this is trivial, but it's also the most likely solution for "database in use" issues)

irishhospice

Sadly yes, computer has been shut down and re-started many times but no joy. Dont want to uninstall and re install as at the moment i can access my library online and really dont want to lose any of my items.
Anyone got any ideas?

adamsmith

Did you ever point the data folder to a custom location in Zotero (if you don't know what this means, the answer is almost certainly no)?
If so, is the custom location on any networked drive?

Otherwise, provide the information required here:
http://www.zotero.org/support/reporting_bugs#reporting_startup_errors

irishhospice

Have done this and been able to get it to work again.
Thanks for the help