Upgrade StorageFolder, Files and All Indexing Disappeared
Hi there,
I got a new mac and have the latest zotero firefox plugin installed. I've been building up an extensive library with indexing and folders on the zotero (also firefox plugin) on my PC, but when I synced on the mac, the items show up completely without organisation. I.e. the folders in which I had put items in are gone. Instead the items are just listed in alphabetical order.
Is there something that I am not doing right? All the folders and files show up fine when I log into my account on zotero.org. It just doesnt show up on the mac's firefox plugin. And its been days since I synched so synching is definitely complete (the curly arrow is green)
Also I have checked and my library is fully extended and not collapsed -- there just isnt anything under it.
Here are some errors found on the error report. Seems to be a Java problem? My Java is working fine though I believe. Maybe I should reinstall Java?
JavaScript Error: "The character encoding of the plain text document was not declared. The document will render with garbled text in some browser configurations if the document contains characters from outside the US-ASCII range. The character encoding of the file needs to be declared in the transfer protocol or file needs to use a byte order mark as an encoding signature." {file: "http://z-ecx.images-amazon.com/images/G/01/browser-scripts/amazonShoveler/amazonShoveler-1466453065._V1_.js" line: 0}]
[JavaScript Error: "TypeError: this._rowMap is undefined" {file: "chrome://zotero/content/xpcom/collectionTreeView.js" line: 1017}]
[JavaScript Error: "NS_ERROR_XPC_JS_THREW_STRING: 'Collection 9 not found' when calling method: [nsITreeView::toggleOpenState]" {file: "chrome://global/content/bindings/tree.xml" line: 245}]
[JavaScript Error: "Image corrupt or truncated: http://newspapers.nl.sg/Digitised/Proxy.aspx?key=ce91a33f-1f8c-44fb-9e99-d3d8cf0f5e33" {file: "http://newspapers.nl.sg/Digitised/Proxy.aspx?key=ce91a33f-1f8c-44fb-9e99-d3d8cf0f5e33" line: 0}]
Thanks so much for the help!
I got a new mac and have the latest zotero firefox plugin installed. I've been building up an extensive library with indexing and folders on the zotero (also firefox plugin) on my PC, but when I synced on the mac, the items show up completely without organisation. I.e. the folders in which I had put items in are gone. Instead the items are just listed in alphabetical order.
Is there something that I am not doing right? All the folders and files show up fine when I log into my account on zotero.org. It just doesnt show up on the mac's firefox plugin. And its been days since I synched so synching is definitely complete (the curly arrow is green)
Also I have checked and my library is fully extended and not collapsed -- there just isnt anything under it.
Here are some errors found on the error report. Seems to be a Java problem? My Java is working fine though I believe. Maybe I should reinstall Java?
JavaScript Error: "The character encoding of the plain text document was not declared. The document will render with garbled text in some browser configurations if the document contains characters from outside the US-ASCII range. The character encoding of the file needs to be declared in the transfer protocol or file needs to use a byte order mark as an encoding signature." {file: "http://z-ecx.images-amazon.com/images/G/01/browser-scripts/amazonShoveler/amazonShoveler-1466453065._V1_.js" line: 0}]
[JavaScript Error: "TypeError: this._rowMap is undefined" {file: "chrome://zotero/content/xpcom/collectionTreeView.js" line: 1017}]
[JavaScript Error: "NS_ERROR_XPC_JS_THREW_STRING: 'Collection 9 not found' when calling method: [nsITreeView::toggleOpenState]" {file: "chrome://global/content/bindings/tree.xml" line: 245}]
[JavaScript Error: "Image corrupt or truncated: http://newspapers.nl.sg/Digitised/Proxy.aspx?key=ce91a33f-1f8c-44fb-9e99-d3d8cf0f5e33" {file: "http://newspapers.nl.sg/Digitised/Proxy.aspx?key=ce91a33f-1f8c-44fb-9e99-d3d8cf0f5e33" line: 0}]
Thanks so much for the help!
Check your database integrity in the Advanced -> Files and Folders pane of the Zotero preferences. If it finds corruption, you may need to upload your database to the DB Repair Tool.
If that doesn't help, try disabling your other Firefox extensions.
If that still doesn't help, and you don't mind, you could upload your database to the DB Repair Tool anyway and post the Upload ID here, and we can take a look. (If the integrity check doesn't find corruption, you can ignore the download links the tool provides.)