Upgrade StorageMac Word 2011 integration error - can't use Word toolbar
After using Zotero successfully, I am now experiencing a problem when I try to use the Zotero Toolbar in Word.
I am using Zotero 4.0.12 on Firefox 24.0 in OSX 10.7.5 with Word for Mac 2011 v14.3.7
When I select a button on the Zotero toolbar in Word, I get the following error message:
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Zotero Integration Error
Zotero could not load the component required to communicate with your word processor. Please ensure that the appropriate extension is installed and try again.
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There is a debug ID: D362326932. Where I tried clicking on the Word toolbar and got this type of error message (see log for full details):
(3)(+0000000): Integration: Instantiating @zotero.org/Zotero/integration/application?agent=MacWord2008;1 for command addCitation with doc /Applications/Microsoft Office 2011/Microsoft Word.app/
I have re-installed the Firefox Add-In for word (ie, re-installed the plugin from the cite tab of the Zotero preferences) and closed everything and restarted the computer several times, yet the error persists. I have also tried to use the "classic toolbar".
I do see several VShield* processes running as well as McAfee Reporter but these were all running before when Word integration was working fine.
Any idea why this problem has come up?
I am using Zotero 4.0.12 on Firefox 24.0 in OSX 10.7.5 with Word for Mac 2011 v14.3.7
When I select a button on the Zotero toolbar in Word, I get the following error message:
-----
Zotero Integration Error
Zotero could not load the component required to communicate with your word processor. Please ensure that the appropriate extension is installed and try again.
-----
There is a debug ID: D362326932. Where I tried clicking on the Word toolbar and got this type of error message (see log for full details):
(3)(+0000000): Integration: Instantiating @zotero.org/Zotero/integration/application?agent=MacWord2008;1 for command addCitation with doc /Applications/Microsoft Office 2011/Microsoft Word.app/
I have re-installed the Firefox Add-In for word (ie, re-installed the plugin from the cite tab of the Zotero preferences) and closed everything and restarted the computer several times, yet the error persists. I have also tried to use the "classic toolbar".
I do see several VShield* processes running as well as McAfee Reporter but these were all running before when Word integration was working fine.
Any idea why this problem has come up?
The word integration error persists:
Zotero could not load the component required to communicate with your word processor. Please ensure that the appropriate extension is installed and try again.
What do you suggest?
Has anyone else experienced this problem?
I went to Firefox -> Tools -> Add-ons
In Add-ons manager, the Zotero Word for Mac Integration 3.5.7 add-on was disabled.
I clicked enable, and now it works!
(I have no idea why it was disabled after re-installing several times)