Error: 1423703075 - 'cannot create folder'

Starting up with a new work laptop, trying to import/synch my zotero library working with version 4.0.12
Pop up message says ": "Error: The file '2255TB5M/Turner-ReportonCyclingVIII.doc' could not be created in the Zotero 'storage' directory." {file: "chrome://zotero/content/xpcom/sync.js" line: 579}]

The synch stalls at this point, having only downloaded two items (out of many thousand), and I can't seem to skip past it :(

Suggestions?
  • That error is usually due to security software on your computer preventing Zotero (Firefox, technically) from writing to the disk. Try disabling it. If you can't, you can try Zotero Standalone, which might not be subject to the same restrictions (and will share your existing Zotero data directory by default, so it's easy to try and switch back and forth).
Sign In or Register to comment.