[solved] Report id: 599062947: Sync error due to large file in trash

orschiro
My sync suddenly stopped working although when verifying my WebDAV settings it says all settings are set up correctly.

Any ideas what is wrong?

Thanks!
  • dstillman
    Can you provide a Debug ID for a sync attempt that fails?
  • orschiro
    Hi Dan: The Debug ID is D779947440.

    Thanks ahead!
  • dstillman
    Can you restart Zotero and provide another Debug ID for a sync that triggers the error? I don't see an error in that one.
  • orschiro
    Strange then.

    The Debug ID is D14649608

    There is definitely an error, at least shown:

    http://i.imgur.com/fslcZr9.png
  • dstillman
    OK, that's an HTTP 413 (Request Entity Too Large) error from your WebDAV provider for what looks to be a 686MB file. Copy and paste 'B69K2CWB' (without quotes) into the Zotero search bar to see the file in question.
  • orschiro
    That is very weird but no such file seems to exist and I cannot even remember to have ever added a 600MB file as an attachment.

    http://i.imgur.com/o3NGcrp.png
  • dstillman
    It's in your trash.
  • orschiro
    Thanks a lot Dan!

    I have no idea how that big ISO file jumped into as an attachment.

    It indeed was inside the trash.

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