87248410 Trouble in refreshing

jfcc
When I use the word plugin to refresh my reference, therer is always a error. I have already opened Firefox so I do not understand why the error jump out..........

I can insert the citation in a new document but I can not inset it in the old one.
Please help me....
  • dstillman
    edited June 8, 2008
    Here's the error you're getting:
    [JavaScript Error: "[Exception... "'CSL: formatCitation called with empty citation' when calling method: [nsIStreamListener::onDataAvailable]" nsresult: "0x8057001e (NS_ERROR_XPC_JS_THREW_STRING)" location: "" data: no]"]
    Can you follow the steps on the word processor plugin troubleshooting page and send an excerpt from the document that exhibits the error to support@zot....org?
  • jfcc
    531610819
    I have already done the troubleshooting. I copy a section of my origin document until I paste to the page 35 and the problem appears again. I mail this section to support@zot....org. Thx a lot
  • dstillman
    Some of the Zotero field codes in your document—in the table headers—have become uppercase, which is breaking Zotero's citation code. If you delete and regenerate those citations, the problem should go away. You can temporarily view the field codes themselves (to see which ones are uppercase—for example, CITATIONITEMS instead of citationItems) by pressing Ctrl-F9 on Windows or Option-F9 on OS X.

    We can adjust Zotero to be able to handle this, but do you have any idea how it would have occurred?

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