Zotero Standalone will not load after update to 4.0.9

dhtresearch

Suddenly today when attempting to load Zotero standalone, my arrow switches to spinning to show attempt to load Zotero, but then nothing happens. I looked in Task Manager to see if Zotero was loaded and it was not listed, nor did I see anything familiar loading under processes. Any ideas?

adamsmith

you've restarted your computer?

BelJ

Same issue here. I restarted twice my computer and nothing happen.

The first time I try today to start Standalone, a pop-up appeared stating that it was installing an update. But the software never opened since then and it is not in the Task Manager.

Simon

Can you tell us what version of Windows you're running?

BelJ

Sure.

Windows 7 Pro, 64-bit, Service Pack 1.
Version 6.1 (Build 7601)

Thanks for the follow-up

Simon

If you download and reinstall Zotero from http://www.zotero.org/download/, does it work? You may need to restart your computer afterwards. (Reinstalling Zotero will not erase your data.)

Also, if you know what Zotero version you were running before the update, that would be useful.

dhtresearch

That worked for me... Thanks!

BelJ

Oh well, now I know how to fix the issue. Thanks Simon!

Btw, I was running version 3.0.14 prior to the auto-update.