Trouble with Safari connector installation

Hello,

I'm helping a user (languagelab) install the Safari connector for the Zotero standalone. WHen she does the install, she sees a greyed-out Zotero button appear in her task bar (in line with the URL field in her browser window), but it isn't click-able. We've tried uninstalling and reinstalling, to no avail. Any idea what might be happening?

Here's her version info:
Zotero Standalone 4/0/8
Connector 3.0.8.1
Safari 5.0.5
Mac 10.6.8

Thanks.
  • have you tried on a supported page such as
    http://www.amazon.com/Wealth-Nations-Adam-Smith/dp/161382081X/
Sign In or Register to comment.