1.04 not saving JSTOR items (Mac 10.4.11; Firefox 3RC1)

jncomas
Clicking on text icon only produces a blank "Saving item . . ." box.

Jim
  • dstillman
    URL?
  • dstillman
    Also, does Report Errors in the Actions (gear icon) menu become activated? If so, send in an error report and post the Report ID here.
  • jncomas
    URL:
    http://www.jstor.org.ezproxy.mtsu.edu/stable/465438?&Search=yes&term=comas+&list=hide&searchUri=%2Faction%2FdoAdvancedSearch%3Fq0%3Dcomas%26f0%3Dau%26c0%3DAND%26q1%3D%26f1%3Dall%26c1%3DAND%26q2%3D%26f2%3Dall%26c2%3DAND%26q3%3D%26f3%3Dall%26Search%3DSearch%26sd%3D%26ed%3D%26la%3D%26jo%3D&item=3&ttl=63&returnArticleService=showArticle

    Report ID: 720194484
  • dstillman
    Works for me, and there are no Zotero errors in that report. (You sent it in after attempting to save, yes?) It's possible this is a proxy issue.

    A couple things to try:

    1) Reset Translators and Styles button in the Advanced pane of the Zotero prefs.

    2) Providing debug output for the save attempt.
  • jncomas
    1. Resetting translators and styles did not help.
    2. Not receiving error messages in debug output.
    3. Firefox 2.0.0.14 - Not experiencing the problem using 1.04 w/ Firefox 2.0.0.14.
    4. New Report ID: 153898136
    URL
    http://www.jstor.org.ezproxy.mtsu.edu/stable/info/358012?&Search=yes&term=%22comas+james+%22&list=hide&searchUri=%2Faction%2FdoBasicSearch%3FQuery%3Dau%3A%2522Comas%252C%2BJames%2522&item=2&ttl=2&returnArticleService=showArticleInfo
  • dstillman
    2. Not receiving error messages in debug output.
    Can you post it?
  • jncomas
    1. New Report ID: 1351125501
    URL - http://www.jstor.org.ezproxy.mtsu.edu/stable/info/2504398?&Search=yes&term=etymology&term=vico&list=hide&searchUri=%2Faction%2FdoAdvancedSearch%3Fq0%3Dvico%26f0%3Dti%26c0%3DAND%26q1%3Detymology%26f1%3Dall%26c1%3DAND%26q2%3D%26f2%3Dall%26c2%3DAND%26q3%3D%26f3%3Dall%26Search%3DSearch%26sd%3D%26ed%3D%26la%3D%26jo%3D&item=2&ttl=13&returnArticleService=showArticleInfo

    2. Debug output:
    Not allowed to post: exceeds Vanilla's maximum message length limit by 1714 characters. I'll be happy to send it via email. The problem appears to arise when Zotero attempts to parse info from my university's proxy server.

    Jim
  • dstillman
    Debug output:
    Not allowed to post: exceeds Vanilla's maximum message length limit by 1714 characters. I'll be happy to send it via email
    You can send it to support@zot....org.
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