word extension

hhajar2002 · May 20, 2013

I am using zotero-standalone and receiving the following error as I wanna use word extension:

zotero could not load the component required to communicate with your word processor. Please ensure that the appropriate extension is installed and try again.

can any one help?

adamsmith · May 20, 2013

try reinstalling Word component from the Cite tab of the Zotero preferences.
Which version of Zotero? Word? OS?

maechtel · June 3, 2015

I have a similar problem i installed word 2011 (german) for mac. I installed zotero for safari - which works fine, but the word pug-in doesn 't work anymore. what to do?
with the old version of word i had no problems at all...

adamsmith · June 3, 2015

Let's keep these separate issues, solutions may look quite different. Start a new thread. The first step would be to try to re-install Word components from the Cite tab of the Zotero preferences.