Upgrade Storagereimporting exported references
Hello,
Due to problems with double copies of my dabase I have had to export the last references included in one file. When I try to reimport these references in my original file it just gets blocked and does not import the files, only generates one empty collection... I appreciate input on this problem cause looks like retrieving information and exporting does not work fine.. or surely I can't find the right way to do it.
Due to problems with double copies of my dabase I have had to export the last references included in one file. When I try to reimport these references in my original file it just gets blocked and does not import the files, only generates one empty collection... I appreciate input on this problem cause looks like retrieving information and exporting does not work fine.. or surely I can't find the right way to do it.
It gets stuck in a window showing progress around the 70-odd %
I'm using zotero with firefox plugin version 4.0.5
Firefox version 20.0.1
Windows 7
Sorry for the initial lack of information, hope this helps
@francisco.velasco, we'd need the real-time debug output for your case. The page talks about Windows XP, but it also works the same on Windows 7. Paste this into a text file.
It would also be helpful to get the RDF file (without the file attachments)
Since both the debug output and the RDF may have some private information (i.e. notes) and could be quite large, you might not want to make them publicly accessible (but if you don't care, then you can paste both on gist.github.com) Dan, do you mind if those are emailed to support@zotero.org ?
I've resubmitted a new debug output that seems to be longer by the size of the debug. I will also email the rdf file that I try to re-import, with only a few references and without the attached files.
The new debug reference is: D495033227
I will use this same reference for the rdf file email.
Thanks a lot!
That RDF file imported correctly for me. Can you confirm that placing that RDF file in a directory of its own (without the attachment files) and attempting to import it causes Zotero to get stuck?
The debug output you sent does not appear to be the real-time debug output that I linked to above. It just appears to be the debug log from Zotero itself, not the console. Could you try again (but see the comment below first)? If something is not clear, here's a screenshot for reference: http://i.imgur.com/oHpjm87.png (Edit: you can email the log directly to me at aurimas.dev@gmail.com or to zotero support as before)
From your debug log, there seems to be something irregular going on with your translators
[JavaScript Error: "Translator with ID 47533cd7-ccaa-47a7-81bb-71c45e68a74d already loaded from "Bibliotheque nationale de France.js"" {file: "file:///********/translators/Biblioth%C3%A8que%20nationale%20de%20France.js" line: 0}]
This particular error should not affect RDF import, but just in case there are other issues with your translators, can you reset your translators? (If you have any custom translators, those will be deleted, so make sure to make backups first!) Go to Zotero Preferences... -> Advanced -> Files and Folders -> Reset Translators... and then go to Preferences... -> General -> Update Now. Restart Zotero and try the import again.
And yes, I confirm that both times I've tried to import only the rdf file without the attachments, not sure if I tried to import the whole folder the previous times, but the result is been the same...
Best and thxs,
F.
Edit: also try with the tag pane (bottom left corner of Zotero window) minimized
Regarding the tag pane Dan already told me that it slowed a lot zotero, and have to do it cause I got a lot of tags to re-edit and clean... that takes a lot of time, specially when I do it with the tags pane open. Sent again to zotero@support.org.
Best & thxs,
F.
We have seen the issue in your debug log before, but I thought that it has been fixed, since I can no longer reproduce it myself. It may be a similar issue coming from a different part of code though. For reference, the issue I am referring to is https://github.com/zotero/zotero/issues/230 (I posted details of your debug log in the last comment)
I hope that Simon has some ideas how to either replicate this issue locally so we can debug it or how to have you help us debug it. As it stands now, I'm not sure how to proceed.
Thxs
(zotero debug report has been done now to support@zotero.org).
you don't need to send us more logs. just let us know if it works or not.
Thx a lot for all the work. Still have to figure out how to deal with this external/hard disc folder issue, but looks like when I've reloaded the full database onto the hard disk it still recognizes that files are on the external disk... not easy to do backups but at least easier to handle.
Best.
F.